Launch is just the beginning of your journey. After that, our #1 goal is to build and sustain adoption and engagement in your digital workplace. The Igloo Customer Success team will help you execute on your digital workplace vision, providing ongoing success via strategic planning and support.
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Customer Success
Your success is our success
Our team will guide you to success with the latest engagement strategies and best practices, providing expert guidance in these areas:
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Measuring KPIs against defined objectives.
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Analyzing data to see what’s working and what’s not.
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Developing adoption and engagement programs.
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Recommending new solutions, features, and capabilities.
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Measuring progress through executive business reviews.
Analytics
Turn insights into action
A key step in evolving your digital workplace is knowing how it’s performing against your objectives. With Igloo’s robust analytics capabilities, you’ll have easy access to data that can help you decide what to focus on next.
The Insights Program makes measuring the success of your digital workplace simple and easy. The program provides access to monthly benchmark reports delivered right to your inbox and a library of custom reports ready for immediate download.
Playbook
Get even more guidance, advice, and resources
Bringing together articles, best practices, resources, and tips, the Playbook helps you build digital workplace solutions that deliver results at every stage of your digital transformation journey.
Marketplace
Expand and evolve your digital workplace
Stay up to date on the latest solutions, integrations, and service offerings. Learn how to extend your digital workplace and get even more value from your investment.