Whatever specific challenges you’re addressing for your clients, this much is certain: You need a secure and efficient way to collaborate on files for every case or project. You need the flexibility to access information from anywhere. And you need to quickly ramp up new team members.
You can do all this with digital workplace solutions that keep work moving so you can deliver the service your customer expect.
Benefits
Transform your employee experience and everybody wins
Centralize information for better client service: From policies and brand assets, to client files and statements of work, store the information you need in one, easy-to-find location. So there’s no guesswork involved.
Work faster and smarter together: Collaboration is easier when you’re in the same place. In professional services, that’s easier said than done. Igloo’s digital workplace solutions break down silos and bring people together — no matter where they are.
Keep employees happy and productive: How do you attract and retain top talent? The people who keep your clients coming back each quarter and each year? It starts with onboarding. Igloo’s digital workplace solutions help you get people up to speed faster.
Protect your clients’ data everywhere you go: Igloo provides your people with mobile access to your digital workplace — whenever and wherever they are. And our enterprise-class security keeps your clients’ data safe at all times.
Solutions
Choose from our portfolio of pre‑built digital workplace solutions
Project Room
A Project Room is a dedicated space for coordinating and managing projects – from start to finish. Keep project members in the loop and accountable by tracking deadlines, assigning tasks, storing files, and sharing updates all in one place.
- Publish project plans and deliverables
- Identify key roles and expertise
- Share project files and documents
- Share status updates with notifications
- Add meetings and deadlines to calendars
Onboarding Center
Centralize and sequence important content for new employees, making it easier for them to quickly build knowledge and relationships within days. Well-structured onboarding is proven to boost productivity and engagement.
- Welcome new hires and introduce them to your culture, values, and leadership team
- Provide company information and resources in the learning zone
- Add an FAQ forum for new employee questions
- Use the New Hire Room to connect employees with peers and subject matter experts
Governance Center
The Governance Center is a dedicated area for employees to access business-critical information. Publish, manage and disseminate policies, procedures, and documentation to ensure everyone knows how they can help mitigate risk and meet compliance requirements.
- Publish policies as wiki pages with version control
- Broadcast messages about policy or legal updates
- Enable commenting and approvals on policies
- Track activity on each page with an audit trail
- Create a newsfeed for governance team updates
Newsroom
A company Newsroom is a central area for communicators to curate relevant news and announcements. Employees can stay up to date on the latest company updates, social media activity, industry news, and more.
- Merge multiple blog channels into a single feed
- Curate updates in the weekly highlights blog channel
- Share market and industry news using the RSS widget
- Aggregate and display social media activity
Management Center
The Management Center connects people-leaders across the organization. It’s a place for leadership and HR to share management-level updates, and for managers to access training materials, share best practices, and learn from each other.
- Review communications before cascading to employees
- Access manager resources and training materials
- Share best practices and compile FAQs
- Post company objectives and cross-function goals
- Collaborate with peer groups using team rooms
Recognition Center
The online Recognition Center showcases the secret ingredient to your organization’s success: your people. Create a high-performance culture by communicating your employer brand values and celebrating individual achievements across the organization.
- Share your company’s mission, vision, and values
- Give kudos to employees who go the extra mile
- Encourage employees to nominate their peers
- Integrate with your employee recognition applications
Deal Room
A Deal Room is a central place for sales reps and cross-functional team members to collaborate on sales opportunities. Turn prospects into customers and close customer opportunities faster with a more efficient way to share critical deal details, updates, and files.
- Share the latest deal updates in the room chatter
- Add meetings and deadlines to a shared calendar
- Upload meeting notes and project files
- Store deal information in searchable wiki articles
- Integrate with Salesforce for quick access to deal details
RFP Center
An RFP center empowers your sales team to effectively coordinate, manage, and respond to RFPs — simple or complex. Reduce response time and efficiency by following an approved process and keeping answers in one place.
- Upload document templates, resources, and past submissions
- Share approved responses and supporting assets
- Document the process for a winning RFP response
- Publish key dates to keep the process on track
- Add a request form to find answers and expertise
Product Knowledge Base
A Product Knowledge Base is your central location for sharing product-related information and updates. Give employees fast and easy access to product details, announcements, roadmaps, and a place to ask questions and submit ideas.
- Share product releases on the Product News blog
- Add forums for product questions and ideas
- Store product details in searchable wiki articles
- Upload product roadmap documents
- Showcase your product teams
Pricing Knowledge Base
The Pricing Knowledge Base is a hub for everything related to pricing, from the latest approved documentation to brochures and other assets. Empower employees to respond faster to customers with full confidence in the accuracy of pricing information.
- Store pricing information in searchable wikis
- Consolidate approved pricing resources
- Add forums for pricing Q&A with experts
- Highlight the most recent pricing changes
- Archive outdated pricing documents
- Enable faster customer response times
Platform
A platform that checks all the boxes
Igloo is a powerful and flexible digital workplace platform that scales on demand to meet your evolving needs.
- 100% hosted in Microsoft Azure so you can rest easy knowing your data is secure, in transit and at rest
- Integrates with your tools and systems so you can maximize your technology investments
- Accessible from any browser, on any device so people can be productive from anywhere
- Can extend beyond your organization to connect with external stakeholders, partners, and networks
Features
Igloo has built-in features that are designed with the end user in mind
Search
Quickly find anything in your digital workplace, from files to articles to subject matter experts.
Forums
Create an interactive culture by giving employees an outlet to share ideas, ask questions, and have discussions.
File Sharing
Upload, preview, and collaborate on all types of documents, it's efficient and attachment-free.
Calendars
Employees want to know what’s happening, and when. Make sure no one misses out on key dates, milestones, or events.
Spaces
Give teams, departments, and clubs an area to collaborate with each other and promote their latest projects.
Tasks
Make project management easy by keeping track of all your to-do's, reminders, and requests.
Permissions
Give individuals or member groups permission to read, write, and/or edit a page, space, channel or piece of content.
Versions
Keep track of all versions of a file or article so you can compare changes or revert to a previous version.