Igloo’s State of the Digital Workplace report reveals opportunities for organizations to remain resilient and thrive.

For the third year, Igloo set out to determine the State of the Digital Workplace in companies across all industries. 2020 marks the start of a new decade of business — and new business challenges brought on by COVID-19’s rapid emergence. This year’s report offers deep insights so business leaders can enhance communication, collaboration, and information sharing as well as opportunities for remote work improvement.

Key findings

Knowledge sharing is abysmal

51% of employees have avoided sharing a document with a colleague because they couldn’t find it or thought it would be too difficult to find – the highest percentage ever recorded.

Missing out on important information

Remote workers still struggle with nearly 60% missing out on important information because it was communicated in person.

Remote workers still feel left out

Four out of every five remote workers feel that working remotely presents challenges that in-office workers do not experience, up 10% compared to last year.

Employees are using non-approved apps

57% of employees use at least one non-company approved app to do their job on a daily basis.

2019 State of the Digital Workplace

2018 State of the Digital Workplace